Help Desk
Clear Internet Cache

Clearing your browser cache can fix many common issues with web pages that don't load or behave normally.

Instructions for:
Chrome | Firefox | Edge


Chrome

1
Click the Chrome menu on the browser toolbar.
2
Select Settings.
3
Select Privacy and security.
4
Select Clear browsing data.
5
Select Basic at the top and make sure the following are all checked:
  • Browsing history.
  • Cookies and other site data.
  • Cached images and files.

6
Click Clear data:

Firefox

1
Click the Firefox menu button on the browser toolbar.
2
Select the Settings.
3
Select Privacy & Security.
4
Under Cookies and Site Data click on Clear Data...
5
Make sure the following are checked.
  • Cookies and Site Data
  • Cached Web Content
6
Click Clear.

Edge

1
Click the Edge menu button on the browser toolbar.
2
Select Settings.
3
Select Privacy, Search, and Services.
4
Click Choose What to Clear.
5
Select All Time under the Time Range.
And make sure all the below are checked
  • Browsing history.
  • Cookies and other site data.
  • Cached images and files.
6
Click Clear Now.